Orders will generally ship within 2-3 business days, with the exception of observance of holidays. Friday orders typically ship out the following Monday. With standard delivery, most orders will arrive within 7-10 days. You will be notified if your shipment is delayed. We do not ship on Saturdays, so all orders will be shipped the following Monday. *Please allow extra time for shipments to arrive due to COVID-19.*
Please Note: We are not responsible for delays in shipping or packages missing once delivered. Be sure to check around your house/apt, bushes, with neighbors, etc. if package is missing. Please contact UPS or USPS directly if your package is missing upon delivery.
Expedited Shipping: For all orders using expedited shipping, orders must be placed by 12:00pm EST for it to be processed & shipped out same day.
International Shipping: We currently only ship to Canada. *The customer will be responsible for paying duties & taxes.*
Shipping Method Transit Days Price Ground 2-7 Business Days $8 2nd Day Air 2 Business Days Calculated at Checkout Next Day Air 1 Business Day Calculated at Checkout
Returns & Exchanges
- The Keeneland Shop will accept any unused item for return or exchange within 30 days of shipment, with the exception of hats and any sale merchandise. All unused merchandise must still have the tags on them. Please see Return & Exchange Policy for more information.